Online Payment Center

 link to www.berkshirehealthsystems.org

Online Bill Payment Portal

www.bpltd.net is an online information and communications service (the "Service") provided by Brennan & Pike for Berkshire Health Systems. Use of the Service is governed by the terms and conditions of this Agreement. Please read this Agreement carefully before accessing or using the Service. Throughout this Agreement, Brennan & Pike is referred to as "we" or "us."

General terms and conditions

Your access and use of this site and its services bind you to this Agreement. If you do not agree to the Terms and Conditions of Use for this site, you may not use the site or its services.

We may modify this Agreement at any time. Any modifications made to this Agreement will be effective immediately upon posting on the site. By accessing or using the Service, you agree to be bound by all of the terms and conditions of the Agreement as posted on the Service at the time of your access or use. You agree to review the Agreement posted on the Service each time you use the Service so that you are aware of any modifications made to this Agreement.

Disclaimer

THE SERVICE AND ANY INFORMATION CONTAINED ON OR PROVIDED THROUGH THE SERVICE IS PROVIDED ON AN "AS IS" BASIS. THAT MEANS THAT THE INFORMATION CONTAINED ON OR PROVIDED THROUGH THIS SERVICE IS INTENDED FOR GENERAL CONSUMER UNDERSTANDING AND EDUCATION. ANY ACCESS TO THIS SITE IS VOLUNTARY. WE WILL REGARD ALL ACCESS AS VOLUNTARY AND AT THE SOLE RISK OF THE USER. THIS SITE AND ITS SERVICES ARE FOR CONSUMER USE ONLY.

We do not warrant or guarantee that files available for downloading through the Service will be free of infections or viruses, worms, Trojan horses or other code that contains contaminating or destructive properties.

We, and our content providers, cannot and do not guarantee or warrant against errors, omissions, delays, interruptions or losses, including loss of data. Users of this site are responsible for maintaining a means external to www.bpltd.net for the reconstruction of any lost data.

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, this site, or any part thereof, with or without notice.

Warranties and limitation of liability

WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND WHATSOEVER (INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, OR WITH RESPECT TO ANY INFORMATION, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SERVICE. WE DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, CORRECTNESS, TIMELINESS OR USEFULNESS OF ANY INFORMATION, PRODUCTS, SERVICES, MERCHANDISE OR OTHER MATERIAL PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. WE MAKE NO WARRANTY OR GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

WE ARE NOT LIABLE TO ANY USER OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY BASED ON RELIANCE UPON THE INFORMATION CONTAINED ON OR PROVIDED THROUGH THE SERVICE.

Users' representations

ALL SITE USERS REPRESENT AND WARRANT THAT THEY ARE AT LEAST 18 YEARS OF AGE AND THAT THEY POSSESS THE LEGAL RIGHT AND ABILITY TO AGREE TO THESE TERMS OF SERVICE AND TO USE THIS SITE IN ACCORDANCE WITH THESE TERMS OF SERVICE.

ALL SITE USERS REPRESENT AND WARRANT THAT THEY ARE ENTERING AN ACCOUNT NUMBER, FIRST NAME, MIDDLE INITIAL, LAST NAME, SOCIAL SECURITY #, DATE OF BIRTH AND PHONE NUMBER FOR THE SITE USER OR FOR AN ACCOUNT OF A PATIENT WHO IS UNDER THE AGE OF 18 WHICH THE SITE USER IS THE LEGAL GUARDIAN FOR AND RESPONSIBLE FOR PAYMENT FOR THE PATIENT INFORMATION ENTERED.

Users' agreement

Users will not upload or transmit any communications or content of any type that infringes or violates any rights of any party.

Users will not use this site for any purpose in violation of local, state, national or international laws.

Users will not use this site as a means to distribute advertising or other unsolicited material to any third party.

Users will not post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by us in our sole discretion.

Users will not impersonate another person to attempt to obtain account information or health records for others.

Users will not hold us, or any of our affiliates, subsidiaries or parent company liable for damages including (but not limited to) loss of wages, revenue or business because of any services related to or provided by this site. The sole and exclusive remedy for dissatisfaction with the services of this site will be to stop using the Service.

Users will indemnify us and any of our parent or subsidiary companies or organizations, and any of our successors, assigns or licensees, together with any of their respective officers, directors and employees, against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party relating to use of the Service, or any breach or violation of this Agreement or any other term or condition contained on the Service.

Users agree to comply with all user responsibilities and obligations as stated in these Terms of Service.

Conflict resolution

You agree that this Agreement is entered into between you and us in the State of New Hampshire, United States of America, and is performed within the State of New Hampshire and governed by and shall be construed in all respects under the laws of the State of New Hampshire, exclusive of its choice of law or conflict of laws provisions. In any claim or action by you directly or indirectly arising under this Agreement or related to the Service, you and we each irrevocably agree to submit to the exclusive personal jurisdiction of the New Hampshire State District Court sitting in Hillsboro County, New Hampshire, or if such court does not have subject matter jurisdiction, then you and we each irrevocably agree to submit to the exclusive personal jurisdiction of the United States Court for the District of New Hampshire, and whichever of those two courts has jurisdiction, you and we each waive any jurisdictional, venue or inconvenient forum objections to such court.

Termination of services

If you violate these Terms and Conditions of Use, your use of this site will terminate. We may notify you that you have breached the Agreement and your account access is being terminated. We may, in our sole discretion, terminate your access to this site, or any portion thereof, or discontinue providing the site, or any portion thereof. These actions are in addition to and not in lieu or limitation of any other right or remedy we may have available at law. Further, we shall not be liable to you or any third party for any such termination or discontinuance.

Return, Refund, and Cancellation Policy

The Return, Refund and Cancellation Policy is no Return, Refund and Cancellation except in the event of overpayment on the account number referenced in the transaction and when there is no other existing outstanding balance due. The amount of the overpayment or false balance shall be refunded via paper check to the mailing address of record on the outstanding account referenced by the customer in the transaction with 30 days written notice to address on the billing statement.

General

We do not guarantee continuous, uninterrupted or secure access to our services, and operation of this site may be interfered with by numerous factors outside of our control. You agree that these Terms and Conditions of Use and all incorporated agreements between us and you may be automatically assigned by us, in our sole discretion, to a third party in the event of a merger, acquisition or liquidation.

Our failure to act with respect to a breach by you or others of these Terms and Conditions of Use does not waive our right to act with respect to subsequent or similar breaches. These Terms and Conditions of Use set forth the entire understanding and agreement between us and any site user with respect to the site, its uses and services.

Use of Web Beacons and cookies

Brennan & Pike may use certain technology known as "Web beacons" on its Web sites and in some of its e-mails to collect information from visitors and compile aggregate statistical information about how visitors use our Web sites and e-mails, including information relating to the frequency of visits, the average length of visits, which pages are viewed during a visit, and the effectiveness of advertising on our Web sites and e-mails. Brennan & Pike at times may use this information to improve the Web site content and performance. No personally-identifiable information is shared with any third party.

Brennan & Pike may use a permanent cookie file to uniquely identify your computer as you visit the Web site from time to time. No personally-identifiable information is collected or shared with any third party using this cookie. Brennan & Pike may use a temporary cookie file to recognize your computer as you move from page to page on the Web site. The cookie is deactivated when you conclude your session. Because this cookie is stored only in your computer's temporary memory, it is deleted when you close your browser software. Most Web browser software allows you to modify your preferences to be notified when a cookie is set, or to reject all cookies. If you choose to reject our cookies, some areas of our Web site may not function properly.

Brennan & Pike may also engage with various technology partners that use cookies to compile anonymous information on how you use its and other Web sites and interact with its Internet ads. For more information about our technology partners, including about how to opt out of their cookies, visit.

Contact information

If you have any questions about the Service, please contact us at: webmaster@bpltd.net

If you have questions about your bill, please contact our Customer Service Department at 413-358-4053 or toll-free at 844-276-5663.

If you need financial assistance, please contact BHS’s Advocacy for Access team at 413-447-2455 (Pittsfield) or 413-528-5045 (Great Barrington). You can also e-mail our financial assistance program at FAPinfo@bhs1.org.


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